1. Scope and Subject Matter of the Contract

These Terms of Use govern the relationship between the creative agency vppdesign.com (hereinafter "Agency") and its clients as well as visitors to the website. The Agency provides services in the areas of graphic design, visual communication, modern branding, and digital projects. The following regulations apply to all offers, contracts, and services, unless expressly agreed otherwise in writing.

By using the website or commissioning the Agency, you agree to these terms. If you do not agree with individual points, please contact us before concluding the contract.

2. Services and Obligations of the Agency

The Agency provides its services according to industry standards and based on individual agreements with the client. The exact scope of services is specified in a separate offer or contract. Typical services include:

• Development of brand identities and corporate designs
• Design of digital and print-based media
• Consulting in visual communication and brand strategy
• Implementation of web designs and digital projects

The Agency is entitled to use qualified subcontractors or freelancers to fulfill the tasks, provided this does not contradict the agreements made. The Agency is liable for the proper provision of services by third parties as if they were its own services.

3. Obligations of the Client

The client undertakes to provide the Agency with all information, materials, and approvals necessary for the execution of the project in a timely manner. The client is responsible for ensuring that the submitted content is free from third-party rights and does not violate legal regulations.

The client is obliged to inform the Agency immediately of any changes to their contact details or other relevant circumstances. In the event of delays or failures caused by the client, the Agency may demand an appropriate adjustment of deadlines and costs.

4. Copyright and Usage Rights

The works created by the Agency (drafts, graphics, logos, texts, code, and other content) are protected by copyright. Usage rights are transferred to the client only after full payment of the agreed fee. Until then, all rights remain with the Agency.

The client receives a simple, non-transferable right of use for the contractually agreed purpose. Any use beyond this, in particular editing, transfer, or commercial exploitation by third parties, requires the prior written consent of the Agency. The Agency reserves the right to publish the created works for reference purposes, unless the client expressly objects.

5. Remuneration and Payment Terms

The remuneration for the Agency's services is specified in the respective offer or contract. Unless otherwise agreed, invoices are payable within 14 days of receipt without deduction. In the event of late payment, the Agency is entitled to charge default interest at a rate of 5 percentage points above the base interest rate, as well as a reminder fee of €5.00.

All prices are in euros and plus statutory value-added tax, unless the client is acting as an entrepreneur within the meaning of the VAT Act. The Agency reserves the right to demand an adjustment of the remuneration in the event of significant changes to the scope of services.

6. Liability and Warranty

The Agency is liable for damages caused by intentional or grossly negligent behavior of its legal representatives or vicarious agents to the full extent. In the case of simple negligence, the Agency is only liable for the breach of essential contractual obligations (cardinal obligations), limited to the foreseeable, typical damage. Liability for slight negligence is otherwise excluded.

The warranty for services provided is 12 months from acceptance. The client is obliged to report any defects immediately, but no later than within 14 days of discovery, in writing. The Agency has the right, at its discretion, to provide rectification or re-creation. The client's claims for damages due to defects exist only in accordance with the above liability regulation.

7. Contract Duration and Termination

A contract between the Agency and the client begins with the client's acceptance of the offer and ends with the complete provision of the agreed services, unless a different duration has been agreed. For open-ended service contracts, the notice period is 4 weeks to the end of the month.

The right to extraordinary termination for good cause remains unaffected. A good cause exists in particular if the client, despite a warning, violates essential contractual obligations or injures the Agency's business reputation. In the event of termination, the services provided up to that point are to be remunerated proportionally.

8. Data Protection and Confidentiality

The Agency processes the client's personal data exclusively within the framework of applicable data protection laws, in particular the GDPR. Further information can be found in our privacy policy. The Agency undertakes to treat all confidential information that comes to its knowledge in the course of the business relationship as strictly confidential and not to disclose it to third parties, unless the client agrees or disclosure is required by law.

The Agency takes appropriate technical and organizational measures to ensure the security of the data. The client is also obliged to treat the access data and information provided to them by the Agency confidentially.

9. Changes to the Terms of Use

The Agency reserves the right to change these Terms of Use at any time with effect for the future. The most current version is available on the website at policy.html. The client will be informed of material changes by email. If the client does not object to the changed terms within 4 weeks of receiving the notification, the changed terms are deemed accepted. The Agency will inform the client of this deadline and the significance of their silence in the notification.

10. Final Provisions

The law of the Republic of Austria applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of performance and exclusive place of jurisdiction for all disputes arising from or in connection with this contract is, to the extent legally permissible, the registered office of the Agency at Reindlplatz 75a. Should a provision of these Terms of Use be or become invalid, the validity of the remaining provisions shall not be affected thereby. In place of the invalid provision, a valid regulation shall apply that comes closest to the economic purpose of the invalid provision.

For questions regarding these Terms of Use, please contact: info@vppdesign.com or by phone at +43 2913 5461.